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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All AVRORA products

Welding equipment and accessories, compressors, thermal equipment, motor pumps, pumps, starting and charging devices, generators, cultivators, tillers, engines
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  • Welding equipment AVRORA
    Welding equipment
    INTER 160, SHOOT M8, etc.
  • Welding Accessories AVRORA
    Welding Accessories
    TIG-9F, SL-1500, P-80, etc.
  • Welding masks AVRORA
    Welding masks
    SUN-7, A777, A998, etc.
  • Motor pumps AVRORA
    Motor pumps
    AMP 50C, AMP 80C, etc.
  • Engines AVRORA
    Engines
    AE 7, AE 7D, AE 9, etc.
  • Cultivators and tillers AVRORA
    Cultivators and tillers
    COUNTRY 900, GARDENER 550, etc.
  • Compressors AVRORA
    Compressors
    TORNADO-110, BREEZE-8, etc.
  • Thermal engineering AVRORA
    Thermal engineering
    SF-1, HEAT-3300, BUSY-2000, etc.
  • Pumps and pumping stations AVRORA
    Pumps and pumping stations
    AGP 1200, ADP 900H, AD 600, etc.
  • Starting and charging devices AVRORA
    Starting and charging devices
    START 55, START 320, ATOM 5, etc.
  • Mini-washes AVRORA
    Mini-washes
    A-2051, A-2053, A-2058, etc.
  • Generators AVRORA
    Generators
    AGE 2500D, ADE4500D, etc.

NEW TECHNOLOGIES GROUP

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